Legal Notice and Terms of Use

In this space, the USER can find all the information regarding the legal terms and conditions that define the relationship between users and us as the operators of this website. As a user, it is important that you are aware of these terms before continuing to browse. Arnau Vilaplana, as the person responsible for this website, undertakes to process our users’ and clients’ information with full guarantees and to comply with national and European regulations governing the collection and use of personal data. This website therefore fully complies with the GDPR (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE, Law 34/2002, of 11 July, on information society services and electronic commerce.

General Terms of Use

These General Terms govern the use (including mere access) of the pages of the website, which are part of the urbebcn.com website, including the content and services made available therein. Anyone accessing the urbebcn.com website (“User”) agrees to be bound by the General Terms in effect at any given time.

Personal Data We Collect and How We Do It

Read Privacy Policy

User Commitments and Obligations

The User is informed, and accepts, that accessing this website does not, in any way, constitute the beginning of a commercial relationship with urbebcn.com. The User agrees to use the website, its services, and content in compliance with applicable law, good faith, and public order.

The use of the website for unlawful or harmful purposes, or in any way that may cause damage or interfere with the normal functioning of the site, is prohibited. Regarding the content of this website, it is forbidden to: Reproduce, distribute, or modify it, in whole or in part, unless authorized by the legitimate owners; Violate the rights of the provider or legitimate owners; Use it for commercial or advertising purposes.

When using the urbebcn.com website, the User agrees not to engage in any conduct that could damage the image, interests, or rights of urbebcn.com or third parties, or that could damage, disable, or overload the portal, or in any way prevent normal use of the website. However, the User must be aware that Internet computer system security measures are not entirely reliable and, therefore, urbebcn.com cannot guarantee the absence of viruses or other elements that may cause alterations in the User’s computer systems (software and hardware) or in their electronic documents and files.

Security Measures

Personal data provided by the User to urbebcn.com may be stored in automated or non-automated databases exclusively owned by urbebcn.com, which assumes all technical, organizational, and security measures to guarantee the confidentiality, integrity, and quality of the information contained therein, in accordance with applicable data protection regulations.
Communication between users and urbebcn.com uses a secure channel, and the transmitted data is encrypted via HTTPS protocols, thus ensuring the highest security standards to guarantee user confidentiality.

Complaints

Urbebcn.com informs that complaint forms are available to users and clients. The User may submit complaints by requesting the complaint form or sending an email to administracio@urbebcn.com, indicating their full name, the service and/or product purchased, and stating the reasons for their complaint.

The user/buyer may notify us of the complaint via email at administracio@urbebcn.com, optionally attaching the following complaint form:

  • Service/Product:
  • Purchased on:
  • User Name:
  • User Address:
  • User Signature (only if submitted on paper):
  • Date:
  • Reason for the complaint:

Dispute Resolution Platform

For your convenience, you may also submit complaints through the dispute resolution platform provided by the European Commission, available at the following link: http://ec.europa.eu/consumers/odr/

Intellectual and Industrial Property Rights

Pursuant to Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, reproduction, distribution, and public communication, including making available, of all or part of the contents of this website for commercial purposes, in any format or technical means, is expressly prohibited without authorization from urbebcn.com. The User agrees to respect the Intellectual and Industrial Property rights owned by urbebcn.com.

The User acknowledges and accepts that the entire website, including, without limitation, text, software, content (including structure, selection, arrangement, and presentation), podcasts, photographs, audiovisual material, and graphics, is protected by trademarks, copyrights, and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and Spanish laws. In case a User or third party believes that a violation of their legitimate intellectual property rights has occurred through the submission of certain content on the website, they must notify urbebcn.com, indicating:

  • Personal data of the rights holder allegedly infringed, or the representation under which they act if the complaint is submitted by a third party;
  • Identify the intellectual property-protected content and its location on the website, accreditation of the asserted rights, and an express declaration assuming responsibility for the accuracy of the information provided in the notice.

External Links

Pages on urbebcn.com may provide links to other websites, either owned by us or third parties. The sole purpose of these links is to allow the User to access them. Urbebcn.com is not responsible for any consequences that may result from accessing these links.
Additionally, within this site, the user may find pages, promotions, or affiliate programs that access browsing habits to create user profiles. This information is always anonymous and does not identify the user.

Information provided on these sponsored sites or affiliate links is subject to the privacy policies of those sites and is not covered by this privacy policy. We strongly recommend users carefully review the privacy policies of affiliate links.
Any User wishing to establish any technical linking device from their website to urbebcn.com must obtain prior written authorization from urbebcn.com. Establishing a link does not imply, under any circumstances, any relationship between urbebcn.com and the owner of the site where the link is placed, nor does it imply acceptance or approval of its content or services.

Comments Policy

Comments are allowed on our website to enrich content and make inquiries. Comments unrelated to the website topic, containing defamation, insults, personal attacks, or disrespect towards the author or other members, will not be accepted. Comments containing obviously misleading or false information, or personal information such as private addresses or phone numbers, will also be removed.

Comments created solely for promotional purposes or considered spam will also be disregarded.

Anonymous comments and comments from the same person under different pseudonyms are not allowed. Comments intended to force a debate or a position on another user will also not be considered.

Disclaimer of Warranties and Liability

The Provider offers no guarantees and is not responsible, under any circumstances, for damages of any kind that may result from:

  • Lack of availability, maintenance, or proper functioning of the website, its services, or content;
  • The presence of viruses, malicious programs, or harmful content;
  • Illegal, negligent, fraudulent, or contrary use of this Legal Notice;
  • Lack of legality, quality, reliability, usefulness, or availability of services provided by third parties and made available to users on the website.

The Provider is not responsible under any circumstances for damages resulting from illegal or improper use of this website.

Applicable Law and Jurisdiction

In general, the relationships between urbebcn.com and the Users of its telematic services presented on this website are subject to Spanish law and jurisdiction and the competent courts.

Contact

If any User has questions regarding these Legal Terms or any comments about the urbebcn.com portal, please contact administracio@urbebcn.com.
On behalf of the team at Arnau Vilaplana, we thank you for taking the time to read this Legal Notice.