Privacy Policy

Data Controller – Who is responsible for data processing?

Identity: UrbeBCN
Registered Address: Carrer Diputació, 251
VAT/NIF: B63603559
Phone: 932153650
Email: administracio@urbebcn.com
Contact: Arnau Vilaplana
Domain Name: urbebcn.com

Purpose – For what purposes do we process your data?

In compliance with the European Regulation 2016/679 (General Data Protection Regulation), we inform you that we will process the data you provide for:

Managing the contracting of services carried out through the Platform, as well as the corresponding billing and delivery.
Periodically sending communications about services, events, and news related to the activities carried out by UrbeBCN, by any means (phone, postal mail, or email), unless otherwise indicated or the user objects or withdraws their consent.
Sending commercial and/or promotional information related to the sector of contracted services and added value for end users, unless otherwise indicated or the user objects or withdraws their consent.
Complying with legally established obligations, as well as verifying compliance with contractual obligations, including fraud prevention.
Sharing data with organizations and authorities, whenever required under legal or regulatory provisions.

Categories of Data – What data do we process?

Derived from the purposes mentioned above, at UrbeBCN we manage the following categories of data:

Identifying data
Metadata of electronic communications
Commercial information. If the user provides data of third parties, they declare to have obtained their consent and undertake to convey the information contained in this clause, exempting UrbeBCN from any responsibility in this regard.
However, UrbeBCN may carry out verifications to confirm this fact, taking due diligence measures in accordance with data protection regulations.

Legal Basis – What is the legal basis for processing your data?

The processing of data for the purpose of sending periodic newsletters about services, events, and news related to our professional activity is based on the consent of the data subject, explicitly requested to carry out such processing, in accordance with applicable law.

Furthermore, the legal basis for processing data related to offers or collaborations is the consent of the user providing their data, which may be withdrawn at any time, although this may affect the smooth communication or execution of desired processes. Finally, data may be used to comply with legal obligations applicable to UrbeBCN.

Data Retention Period – How long will we keep your data?

UrbeBCN will retain personal data of users only for the time necessary to fulfill the purposes for which it was collected, unless consent is withdrawn. Subsequently, if necessary, the information will be kept blocked for legally established periods.

Recipients – To whom will your data be communicated?

Your data may be accessed by providers that offer services to UrbeBCN, such as hosting services, marketing tools, content systems, or other professionals, when such communication is legally required or necessary for the execution of contracted services.

UrbeBCN has entered into the corresponding data processing agreements with each of the providers offering services to UrbeBCN, to ensure that such providers will process your data in accordance with applicable law.

Data may also be shared with law enforcement agencies in cases where there is a legal obligation.

Banks and financial institutions for service payments.
Public administrations with competence in the relevant sectors, when required by applicable law.

Information Security – What security measures do we implement to protect your data?

To protect the different types of data described in this privacy policy, UrbeBCN implements the necessary technical security measures to prevent loss, manipulation, disclosure, or alteration:

Encryption of communications between the user’s device and UrbeBCN servers
Encryption of information on UrbeBCN’s own servers
Other measures to prevent third-party access to user data
In cases where UrbeBCN uses service providers for platform maintenance located outside the European Union, these international transfers are regulated to ensure UrbeBCN’s commitment to the protection, integrity, and security of users’ personal data.

Rights – What are your rights when you provide us with your data, and how can you exercise them?

You have the right to obtain confirmation of whether UrbeBCN is processing personal data concerning you or not.
You also have the right to access your personal data, request rectification of inaccurate data, or request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain it for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. UrbeBCN will stop processing the data unless there are overriding legitimate grounds or for the exercise or defense of possible claims.

You may also exercise the right to data portability, as well as withdraw previously given consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

If you wish to exercise any of your rights, you can contact administracio@urbebcn.com.

Finally, we inform you that you may also contact the Spanish Data Protection Agency and other competent public authorities for any claims arising from the processing of your personal data.

Modification of the Privacy Policy

UrbeBCN may modify this Privacy Policy at any time, publishing successive versions on the Website. In any case, UrbeBCN will notify users in advance of any changes that affect them so that they can accept them.